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Responsible Gaming

Playing at Golden Riviera Casino is all about enjoying yourself, and enjoying the casino games in moderation. We strive to always go the extra mile to ensure that you, our valued player, experience nothing but pure enjoyment in a safe and regulated environment. Thus, we encourage players never to play beyond their means by always keeping track of the time and credits you are spending online. Never hesitate to contact us if you think you need help.

How to protect yourself

Setting personal limits on your account

  • Deposit limit: Control your spend by placing daily, weekly or monthly deposit limits on your account.
  • Wagering limit: The amount of money you`ll be able to wager on a daily, weekly or monthly basis.
  • Loss limit: Losing too much? Place a loss limit on your account for a specific period.
  • Session time limit: The length of a session allowed before you are automatically logged off.

These limits are completely optional and are not a requirement for all players at Golden Riviera. We urge you to contact our customer support team if you are interested in setting up limits for yourself.

Cooling-off period – Take a short break from gaming. With this option, you have the freedom to lock your account for 24 hours, or 7/30/90 days. This allows you time to take a step back, reflect and get gaming again when you're ready.

Self exclusion – This is another option which allows you to take a break from gaming. You can decide how long you'd like to deactivate your account for. During this time you will not be able to log into your account.

If a third party requests an exclusion for a player, the player will be contacted directly and the required identification documents will be requested before any action is taken.



Under-age Gambling

Gambling for under 18's is strictly forbidden; gambling involves risk and should be carefully monitored. It can also be harmful and should be done in a responsible manner.

As part of our responsible gaming policy by law, we do ask that all players take extra care to keep your real money casino account number and password confidential. No minors under the age of 18 should be left unattended around your computer or mobile device while playing at our online casino or using the casino software.

We maintain strict controls to prohibit minors from accessing our gaming system as part of our KYC (Know Your Customer) Policy. These procedures require customers to declare that they are of lawful age during the sign-up steps.

Should you require a filter to block gaming websites from any underage persons, please visit www.cyberpatrol.com, www.safekids.com, www.surfcontrol.com, www.netnanny.com



Do you think you might have a problem?

  • Have you ever sold personal property or the property of others to finance gambling?
  • Have you ever been reluctant to use your "gambling money" for other expenses like food, rent, or others?
  • Does gambling make you neglect the welfare of yourself, friends or loved ones?
  • Have you ever committed, or considered doing something illegal to finance your gambling?
  • Have you ever thought about harming yourself or even suicide because of gambling?
  • Have you ever felt remorse after gambling?
  • Do you ever gamble to win money to pay debts, or solve financial problems?
  • Have you ever asked for money from a friend or loved one to finance your gambling?
  • After losing do you feel the need to play again as soon as possible and win back your losses?
  • After winning do you have a strong urge to keep playing and win more?
  • Do you often gamble until all your credits are gone?


How to get help

The independent organizations listed below can be contacted by anyone seeking advice or suffering from a gambling problem.





This website is operated by MT SecureTrade Limited, a company incorporated under the laws of Malta with registration number C56545 and registered address at GB Buildings, Penthouse, Watar Street, Ta' Xbiex XBX 1301, Malta. MT SecureTrade Limited is licensed and regulated by the Malta Gaming Authority under the licences: MGA/CL1/954/2014 (issued on 19 May 2014), MGA/CL1/955/2014 (issued on 19 May 2014), MGA/CL2/1122/2015 (issued on 30 March 2016) and MGA/CL3/1134/2015 (issued on 30 March 2016).

Gambling can be addictive. Play responsibly.

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