The Crown Casino is no stranger to legal issues and this time the gambling establishment is in the firing line. Shonica Guy, a pokie player, is taking Crown over deception charges. According to Guy, the famous pokie Dolphin Treasure violated consumer laws. A former patron of the Melbourne Casino, Guy states that the Aristocrat Leisure (a pokie developer) and Crown Casino are guilty of enticing excessive gaming by deceiving players.
In a statement filed with the Federal Court, Guy states that for the past 14 years, she’s had a problem with gambling, she also feels that she is a victim of unfair practices. Jacob Varghese, Guy’s lawyer reviewed the results compiled by a team tasked with analysing the games she was playing. According to Guy’s lawyer, academics discovered that the fifth wheel of the machine was bigger than the other four.
Also, four of the reels contained multiple winning symbols and compared to the other reels, only one contained one winning symbol. When added together, the design features of the game could potentially mislead players as well as decrease their winning chances. According to Guy’s assumptions, each wheel was identical to another, however, the investigation has revealed a different story. Currently, Crown Casino denies the claims and have decided to dispute the case in court. The pokie developer, Aristocrat has declined to comment.
In September, Aristocrat informed The Australian that it rejects any claims that it broke any laws or enticed excessive gambling. “In situations such as this, the natural assumption is that the plaintiff is merely a sore loser looking to cash in and recoup their losses. With a history of problem gambling, this accusation could certainly be levelled at Guy,” Aristocrat. Guy isn’t claiming any compensation, however, she wants Aristocrat to be banned from supplying the Crown including any other casino in Australia.
Guy also hopes for a favourable ruling, which should be a positive one that changes the dynamics in the gambling industry. The Australian Alliance for Gambling Reform supports the lawsuit and also believes that it’s a necessary step in ensuring a responsible approach to gambling down under. “We have given up on state governments and the federal government acting responsibility,” said Tim Costello of the Alliance for Gambling Reform.
If the court comes to the conclusion that two big players in the industry have breached consumer laws, it will give senator Nick Xenophon real ammunition across the industry.